Contact & Audience Management

Organize customer contacts and groups in one CommsGrid workspace, then use them with the messaging modules enabled on your account.

Contact & Audience Management preview

Manage customer contacts

Keep contacts and groups organized for the channels enabled in your CommsGrid account. Contact availability and messaging access are separate: SMS Gateway serves Kenyan destinations and is available to eligible Kenyan accounts; international customers can use WhatsApp and Android Gateway under eligible plans, subject to service availability.

  • Organize contacts and groups

  • Prepare audiences for supported campaigns

  • Keep customer records in one workspace

Contacts can be selected for channels available in your account. WhatsApp and Android Gateway require their respective module access.

SMS Gateway serves Kenyan destinations only. Eligible Kenyan accounts can buy credits without a WhatsApp or Android plan. WhatsApp and Android Gateway serve international customers, subject to plan and service availability.