WhatsApp Web-connected workflows for reminders, support, order updates and conversations.
Official API for structured scale, or WhatsApp Web sessions for browser-led customer operations.
Connect browser-led workflows when you need session-based messaging and operator control.
Keep customers in the channel they already use for updates, resolution and follow-up.
Share delivery updates, account notices and reminders in a familiar conversational format.
Move from setup to launch with a clearer path for verification, templates and routing.
Use WhatsApp when the goal is delivery plus ongoing customer interaction.
Some teams need the official API path; others need WhatsApp Web-connected operations for hands-on support.